REGENERATIVE HEALTHCARE SYSTEMS IN PRACTICE
Six stories of healthcare systems becoming healthier by design.
Healthcare systems are living systems. They are shaped by access, trust, workflows, measurement, teamwork, readiness, and the daily experience of the people doing the work. This series brings together six examples of Living with SHAPE's work with healthcare and behavioral health organizations, each one showing how human-centered, regenerative system design can strengthen care without relying on burnout or heroic effort.
WHAT THIS SERIES SHOWS
Healthy healthcare systems are designed through the conditions that support care.
Healthcare organizations are often asked to improve access, strengthen outcomes, support teams, adopt technology, measure care, and respond to change all at once. The opportunity is not to add more pressure. It is to design systems that help people, teams, and care environments function more clearly, with greater capacity and trust.
We partner with healthcare organizations and innovators to understand care deeply, surface what is not lining up, and build systems that are more grounded in real life. That can mean shaping workflows, tools, digital experiences, implementation plans, and cross-system partnerships so what gets built is not only thoughtful, but usable, sustainable, and able to support better care over time.
Community
Access
Family-Centered Navigation
Digital
Engagement
Measurement-
Based Care
Virtual
Teamwork
Collaborative
Care Readiness
DESIGNING HEALTHIER SYSTEMS
Six ways healthcare systems become healthier by design.
Explore each story, the changes that followed, and practical tools you can use in your own system.
Community
Access
Expanding community-based access to behavioral health support through partnership, telehealth, and on-demand care.
12 community and organizational access points launched.
Family-Centered Navigation
Building a clearer path to behavioral health care for families through navigation, guidance, and local insight.
12+ organizations helping shape the model in Yakima.
Digital
Engagement
Resources Coming This Week
Improving digital engagement across a CCBHC with better reminders, telehealth, forms, and payment follow-through.
Copayment collection increased to 87.42%.
Measurement-Based Care
Resources Coming This Week
Building a measurement-based care strategy that supports clinicians, learning, and better outcomes.
$780k+ in MBC-related funding secured.
Virtual Teamwork
Resources Coming Next Week
Strengthening coordination between administrative and clinical staff in a virtual care setting.
Copayment collection improved from 65% to 94%.
Read the Insight
View the Impact Report
Use the Coordination Guide
Collaborative
Care Readiness
Resources Coming Week Six
Building the conditions for successful care model change through role clarity, trust, and team readiness.
Role-based learning and reflection tools supported team readiness
Read the Insight
View the Impact Report
Use the Readiness Reflection Tool
COMMON THREAD
What these stories have in common.
Healthcare systems become healthier when the conditions around care become more human, more usable, and more responsive. This is not about asking people to carry more, but about designing systems that support the work people are already trying to do.
Regenerative System Design helps organizations notice where trust is being built, where energy is being lost, where workflows create friction, and where small design changes can strengthen the whole system.
More Connected Access • Stronger Teams • Better Outcomes • Sustainable Systems • Healthier Workflows
THE BEGINNING OF REGENERATIVE LABS
Practical tools for regenerative healthcare systems
These practical resources are the beginning of a growing practice library for healthcare leaders designing healthier systems of care.
The beginning of a growing practice library. Growing into Regenerative Labs, where learning, practice, and system design evolve together.
Checklists
Practical steps to access and prepare.
Reflection Tools
Guided questions to spark insight.
Implementation Tools
Frameworks and templates you can use.
Impact Reports
Visual summaries of what changed, what was supported, and what the work made possible.
Visionary Thinking, Grounded in Execution
It is a true privilege working with Priya. She is an excellent thought partner that has helped to strategically elevate and innovate the way in which we can provide impactful behavioral health engagement platforms for families in need. Her expertise and clinical rigor ensured that we were able to build the partnerships we require to be successful and secure state funding to move our invaluable work forward. Her bold vision paired with her ability to set ambitious targets and meet them are sure to make our work succeed.
Senior Director at the Gates Foundation